This ReD Market On Vendors Policy (this "Agreement") constitutes a legally binding agreement between both parties, and any individual or entity (the "Vendor," "Seller," "you," or "your") who registers to sell products on the ReD Market On online marketplace located at redmarket-on.com (the "Platform").

By registering as a Vendor on the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement, as well as our Privacy Policy, Terms & Conditions (for buyers), Return Policy, Shipping Policy, and any other policies or guidelines posted on the Platform, all of which are incorporated by reference.

1. Vendor Eligibility and Registration

1.1. Eligibility: To become a Vendor on ReD Market On, you must:

• a. Be a legally registered business entity in South Africa (or an individual able to contract legally).
• b. Possess the necessary legal capacity and authority to enter into this Agreement.
• c. Have a valid South African bank account for payouts.
• d. Provide all requested business and personal information during the registration process, including valid tax details (e.g., SARS tax number, VAT number if applicable) and CIPC registration documents.
• e. Agree to comply with all applicable South African laws and regulations, including but not limited to the Consumer Protection Act (CPA), Electronic Communications and Transactions Act (ECTA), and Protection of Personal Information Act (POPIA).

1.2. Registration:

You agree to provide accurate, current, and complete information during the registration process and to update such information promptly to keep it accurate, current, and complete. ReD Market On reserves the right to suspend or terminate your Vendor account if any information provided is found to be false, inaccurate, incomplete, or violates any term of this Agreement.

2. Product Listings and Sales

2.1. Permitted Products:

You may only list products that are lawful, safe, and comply with all applicable South African laws, regulations, and industry standards. ReD Market On reserves the right to determine, at its sole discretion, what products are permitted on the Platform.

2.2. Prohibited Products:

You agree not to list or sell any of the following prohibited items:

• a. Illegal products or services.
• b. Stolen goods.
• c. Counterfeit, replica, or unauthorised "knock-off" items.
• d. Dangerous or hazardous materials.
• e. Firearms, weapons, or related accessories.
• f. Pornographic materials or sexually explicit content.
• g. Live animals.
• h. Drugs, drug paraphernalia, or illicit substances.
• i. Products that infringe upon the intellectual property rights of others.
• j. Products that promote hate, discrimination, or violence.
• k. Any other items deemed inappropriate or harmful by ReD Market On.

2.3. Listing Accuracy:

You are solely responsible for the accuracy, completeness, and legality of your product listings, including but not limited to descriptions, images, prices, stock availability, and any disclaimers or warnings. All product descriptions must comply with the CPA's requirements for truthful and non-misleading information.

2.4. Pricing:

You are solely responsible for setting the prices of your products. All prices must be in one of the supported currencies available (ZAR, AOA, NGA, NAD) and include VAT if you are a VAT-registered vendor.

2.5. Inventory Management:

You are responsible for accurately managing your inventory levels and ensuring that listed products are in stock and available for immediate sale.

2.6. Order Acceptance:

By listing a product, you agree to accept and fulfil all valid orders placed through the Platform for that product.

3. Order Fulfilment and Shipping

3.1. Order Processing:

Upon receiving an order notification from ReD Market On, you commit to processing and dispatching the ordered products within the timeframe specified in your listing or, if not specified, within 2 business days of receiving the order confirmation.

3.2. Packaging:

All products must be securely and appropriately packaged to prevent damage during transit.

3.3. Shipping:

You are responsible for ensuring that products are shipped to the customer's provided address using a reliable shipping method. You must provide valid tracking information for all orders.

3.4. Shipping Costs:

Shipping costs will be determined as per your shipping settings on the Platform. If free shipping is offered, you bear the cost.

3.5. Delivery Times:

You must adhere to the delivery estimates provided in your listings. You are responsible for communicating any unavoidable delays to both ReD Market On and the customer promptly.

4. Payments and Commissions

4.1. Payment Processing:

ReD Market On will process all payments from buyers securely through our integrated payment gateways.

4.2. Commissions:

For each sale made through the Platform, ReD Market On will charge a commission fee as agreed upon during your registration or as communicated in your Vendor Dashboard. This commission will be deducted from the buyer's payment before the payout to you.

4.3. Payouts:

Payouts of your earnings (sales revenue less ReD Market On's commission and any applicable charges) will be made to your nominated South African bank account on a weekly/bi-weekly/monthly basis, or as otherwise specified in your Vendor Dashboard. Payouts will be processed only once the funds have cleared and any relevant holding periods for new vendors or high-value transactions have passed.

4.4. Taxes:

You are solely responsible for all taxes (including income tax, VAT, etc.) associated with your sales and earnings on the Platform. ReD Market On will provide you with sales reports, but it is your responsibility to manage and remit your taxes to SARS. If you are VAT registered, you must provide your VAT number to ReD Market On and ensure your pricing correctly includes VAT.

5. Returns, Refunds, and Customer Service

5.1. Return Policy Adherence:

You agree to adhere to ReD Market On's Return and Refund Policy (redmarket-on.com/return-policy), which incorporates provisions of ECTA and CPA.

5.2. Defective/Incorrect Items:

You are primarily responsible for addressing returns or refunds for defective, damaged, or incorrect items supplied by you, in accordance with the CPA's implied warranty of quality (including the 6-month implied warranty for defects not due to wear and tear). You must honour customer requests for repair, replacement, or refund as required by law.

5.3. Customer Support:

You are responsible for providing timely and professional customer service to buyers regarding your products, including answering product-related queries, assisting with order status inquiries, and resolving post-sale issues. You must respond to customer inquiries within [e.g., 24-48 hours] during business days.

5.4. Dispute Resolution:

In the event of a dispute between a buyer and a Vendor, ReD Market On reserves the right to mediate the dispute and make a final decision, which both parties agree to abide by. ReD Market On's decision will always aim to comply with South African consumer protection laws.

6. Intellectual Property

6.1. Licence to ReD Market On:

You grant ReD Market On a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content (including product listings, images, and descriptions) you provide to us for use on the Platform, in any media known now or in the future, for marketing and promotional purposes of the Platform.

6.2. No Infringement:

You warrant that all products you list and all content you provide do not infringe upon the intellectual property rights (e.g., copyright, trademark, patent) of any third party. You agree to indemnify and hold ReD Market On harmless from any claims or damages arising from your infringement of third-party IP rights.

6.3. Reporting Infringement:

ReD Market On takes intellectual property infringement seriously. If we receive a valid complaint or become aware of any infringement by you, we reserve the right to remove the infringing content/products and/or suspend or terminate your account.

7. Data Privacy (POPIA Compliance)

7.1. Compliance with POPIA:

As a Vendor, you acknowledge that you may have access to or process personal information of buyers (e.g., names, addresses, contact details) to fulfil orders. You warrant that you will handle all such personal information strictly in accordance with POPIA and ReD Market On's Privacy Policy.

7.2. Purpose Limitation:

You agree to use buyer personal information solely for the purpose of fulfilling the specific order for which it was provided and for

7.3. Purpose Limitation:

As a Vendor on ReD Market On, you agree to:

• Provide accurate, complete, and up-to-date information about your products and your business;
• Fulfill orders in a timely manner and maintain appropriate inventory levels;
• Comply with all applicable laws and regulations regarding the sale and distribution of your products;
• Handle customer service and returns promptly and professionally;
• Ensure that your products meet the quality standards required by ReD Market On;
• Maintain confidentiality of your account credentials and notify ReD Market On immediately of any unauthorized use;
• Not engage in any fraudulent, deceptive, or unlawful activities on the Platform.

8. Termination

8.1. Termination by Vendor:

You may terminate your Vendor account at any time by providing prior written notice to ReD Market On.

8.2. Termination by ReD Market On:

ReD Market On reserves the right to suspend or terminate your Vendor account immediately, without prior notice, if you breach any term of this Agreement or the applicable Platform policies.

8.3. Effects of Termination:

Upon termination, your right to access the Platform and sell products will be revoked. You will remain responsible for all outstanding obligations, including payments and fulfillment of pending orders.

9. Limitation of Liability

ReD Market On shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use the Platform, including but not limited to loss of profits, data, or other intangible losses.

You agree that your sole and exclusive remedy against ReD Market On for any claims related to this Agreement shall be the actual monetary amount paid by you to ReD Market On during the six months prior to the claim.

10. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Any disputes arising out of or relating to this Agreement shall be submitted exclusively to the competent courts of South Africa.

11. Miscellaneous

11.1. Amendments:

ReD Market On may modify these terms at any time by providing notice on the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the changes.

11.2. Severability:

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.3. Entire Agreement:

This Agreement, together with the referenced policies, constitutes the entire agreement between the parties regarding the subject matter herein, superseding all prior agreements.