Below are frequently asked questions, you may find the answer for yourself.
Yes, we ship globally! By working with reputable courier services, we ensure timely deliveries regardless of your location.
Choose from:
Use the tracking number provided in your confirmation email or SMS to monitor your order on our website or the courier’s platform.
Contact our customer service team, and we’ll resolve the issue quickly with a replacement or refund.
We offer flexible and secure payment options to meet the diverse needs of our customers, including:
Absolutely! We support multi-currency transactions, including:
Security is at the heart of our payment process. We partner with trusted providers like Paystack and other industry leaders to ensure that your transactions are encrypted and fully protected.
We offer a 14-day return policy for most products, provided they are unused and in their original packaging. Please visit Return Policy
Log into your account, locate your order, and choose “Request a Return.” Our team will guide you through the process.
Certain items like personal care products, undergarments, and perishable goods are non-returnable unless defective.
Refunds are processed within 5–7 business days after the returned item has been inspected.
ReD Market On is a premier online shopping mall experience, uniting multiple trusted vendors under one platform. With a focus on empowering local businesses and offering globally competitive services, we are your go-to destination for a diverse range of quality products.
Our headquarters is at 1 Sydney Street, Zonnebloem, Cape Town. While we operate digitally, our roots are firmly grounded in South Africa, enabling us to connect with local markets while offering a global reach.
ReD Market On was founded by Zaqueu Orlando, a visionary entrepreneur and software developer passionate about creating opportunities for businesses and enhancing the online shopping experience for customers.
Unlike traditional marketplaces, we focus on:
Our marketplace features a wide variety of products, from stylish fashion and durable luggage to cutting-edge electronics and eco-friendly home goods and digital products.
Click on “Sign Up” and fill in your details to enjoy features like fast checkout, saved wishlists, and personalized recommendations.
es, you can modify or cancel orders before shipping. Log into your account or contact our support team for assistance.
Click on “Forgot Password” at login and follow the steps to reset your password securely.
It’s simple! Visit our “Sell With Us” page, fill out the application form, and gain access to tools that make managing your store seamless.
It’s simple! Visit our “Sell With Us” page, fill out the application form, and gain access to tools that make managing your store seamless
As a vendor, you’ll enjoy:
Yes, we’re actively seeking partnerships with like-minded businesses. Email us at partnerships@redmarket-on.com to explore possibilities.
As a vendor, you’ll enjoy:
Yes, we’re actively seeking partnerships with like-minded businesses. Email us at partnerships@redmarket-on.com to explore possibilities.
We’re here for you! Reach out via:
