Privacy Policy

At ReD Market On, we take your privacy seriously and are committed to protecting the personal data you share with us. As a leading online shopping platform, we are fully dedicated to ensuring that your information is handled securely and in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR) for our European customers.

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, and make purchases. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide you with a seamless shopping experience, including:

• Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information, which we collect when you register for an account or make a purchase.
• Usage Data: We collect information about how you interact with our platform, including your IP address, browser type, operating system, pages viewed, time spent on the site, and other diagnostic data. This helps us improve the functionality and user experience of our platform.
• Cookies: We use cookies to enhance your browsing experience and enable features like remembering your preferences, logging in, and tracking your shopping cart.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process orders, manage your account, and deliver the products you purchase.
• Improving User Experience: To personalize your experience and offer content, recommendations, and promotions tailored to your preferences.
• Customer Support: To respond to your inquiries, resolve issues, and improve our services based on your feedback.
• Marketing and Promotions: To send you updates about new products, sales, and special offers. You can opt-out of marketing communications at any time by updating your preferences in your account or unsubscribing from our emails.
• Compliance: To comply with legal obligations, prevent fraud, and protect the security of our platform and users.

Sharing Your Information

ReD Market On does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our platform and providing services to you. These partners include:

• Payment Processors: To securely process payments and complete transactions.
• Shipping and Delivery Services: To deliver your orders to the specified addresses.
• Marketing Partners: To help us run promotional campaigns and improve our advertising efforts.

We ensure that any third-party providers we work with are compliant with data protection regulations and take appropriate measures to safeguard your personal information. We may also share your data if required by law or to protect the rights, property, or safety of ReD Market On or our users.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining your information to process your orders, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.

Your Data Protection Rights

You have the following rights concerning your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions (such as fulfilling our legal obligations).
• Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for marketing purposes or where our legitimate interests do not outweigh your rights and freedoms.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by applicable data protection laws.

Data Security

We take the security of your personal data seriously and employ a range of technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and regular audits of our security practices.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data to the best of our ability, we cannot guarantee its absolute security.

Children’s Privacy

ReD Market On does not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that we have collected personal data from a child under the age of 18, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at support@redmarket-on.com.