Hemingway Parchment

We offer flexible and secure payment options to meet the diverse needs of our customers, including:

• Major credit and debit cards (Visa, Mastercard, etc.)
• EFT and bank transfers
• Mobile money platforms like M-Pesa
• Scan-to-pay options
• Cryptocurrency payments for added flexibility
• Paystack, a secure payment gateway for easy online transactions
• Multicaixa Express (Angola)
• EFTsecure (Angola)

Absolutely! We support multi-currency transactions, including:

• AOA (Angolan Kwanza)
• ZAR (South African Rand)
• USD (United States Dollar)
• NGA (Nigerian Naira)

Security is at the heart of our payment process. We partner with trusted providers like Paystack and other industry leaders to ensure that your transactions are encrypted and fully protected.

Yes, we ship globally! By working with reputable courier services, we ensure timely deliveries regardless of your location.

Choose from:

• Standard Delivery: Affordable and reliable.
• Express Shipping: For when you need it fast.
• Same-Day Delivery: Available for select locations and vendors.

Use the tracking number provided in your confirmation email or SMS to monitor your order on our website or the courier’s platform.

Contact our customer service team, and we’ll resolve the issue quickly with a replacement or refund.

We offer a 14-day return policy for most products, provided they are unused and in their original packaging.  Please visit Return Policy

Log into your account, locate your order, and choose “Request a Return.” Our team will guide you through the process.

Certain items like personal care products, undergarments, and perishable goods are non-returnable unless defective.

Refunds are processed within 5–7 business days after the returned item has been inspected.

Click on “Sign Up” and fill in your details to enjoy features like fast checkout, saved wishlists, and personalized recommendations.

es, you can modify or cancel orders before shipping. Log into your account or contact our support team for assistance.

Click on “Forgot Password” at login and follow the steps to reset your password securely.

It’s simple! Visit our “Sell With Us” page, fill out the application form, and gain access to tools that make managing your store seamless.

It’s simple! Visit our “Sell With Us” page, fill out the application form, and gain access to tools that make managing your store seamless

As a vendor, you’ll enjoy:

• Exposure to a growing customer base.
• Marketing support tailored to your store.
• Secure, timely payments via Paystack or other trusted methods.

Yes, we’re actively seeking partnerships with like-minded businesses. Email us at partnerships@redmarket-on.com to explore possibilities.

We’re here for you! Reach out via:

• Email: support@redmarket-on.com
• Phone: 079 892 2926
• WhatsApp: 079 892 2926